I ordered and paid for two car seats online for next day delivery, showing in stock. After a couple of days I enquired to find out where they were, only to be told they were out of stock amd discontinued. I'm not sure when they were going to tell me if I hadn't asked. That was bad enough but the emails that followed were a joke, except I wasn't laughing. Eventually it became apparent they didn't care about the inconvenience caused so I asked for my money back, I had to ask a further two times before they agreed. Now I have to wait up to 14 days for my refund. I never imagined customer services could be this bad. I'm still waiting for some cocky TV celebrity to tell me it was all a wind up.