I had ordered a limited edition travel system from kiddicare just before my son was born. After seeing the pram at a baby show I fell in love with it and decided to purchase through kiddicare. Unfortunately the accessories are just shoddy, very poor quality. The bag ripped after one use, and it only had spare clothes and nappies nothing heavy, and the bag was placed in the basket underneath so wasn’t being pulled. The rain cover also ripped the first time we used it. I am very unhappy that my emails from kiddicare customer service have blatantly been ignored. Would not recommend buying from the site as they do not care about their customer needs! Especially new parents! Delivery was re scheduled more than once and I had to sit around at home chasing up details of delivery. I sent in pictures and videos of the shoddy stitching on the pram hood - this was also ignored. The whole process of ordering from here is a shambles.