Ordered some stuff for my friend off kiddicare as they specified free next day delivery. Early the following day I was going to my pregnant friends house in Scotland. Got a text basically saying it wouldn't be delivered the next day so called to cancel the order as I wont be seeing her again before the baby arrives. 3 times now I have been told that a refund has been processed and will be 3-5 working days but has it f***, now it has been so long I do not have enough money to pay my mortgage and will incur bank charges. I hate kiddicare with a vengeance, even down to that stupid music you get while on hold and the stupid person who keeps saying they are getting a lot of queries (its because they are crap) and the 3 LIARS who said my refund had been passed to the accounts dept when it hadn't. Now have to go into my bank and report them to get a refund. DO NOT BUY THROUGH KIDDICARE