Worst experience I have ever had with ANY company! As many people say - quick to help at point of sale and once taken money they have no care in the matter. Long story short, Car didn't turn up for my 4 year old girls birthday, when I was assured by Harriet 100% it would arrive in time. Didn't even get it delivered - we had to go to depot and search for our item somewhere in the warehouse! In the end I Had to strap it to the top of my car!! It didn't arrive day before her birthday, I chased Harriet many times for tracking number, to be ignored all day! GUTTED Is an understatement of how I felt on my daughters birthday. Car came marked and damaged. I am now still waiting for a response to my complaint and nothing in 4 days.......