The front of the car was cracked when it arrived, they wouldn't replace it, just said they would send me a repair kit, which never arrived. My daughter was only little when we bought it for her and was too scared too drive it begin with, so she just played the music and we charged it up as per the instructions when needed. After 6 months of owning the toy, my daughter plucked up the courage to drive it - it would only mover very slowly on a completely flat surface (the kitchen floor) for 1 min before being completely dead, and never even had enough power to reverse. I have owned the car for 7 months and my daughter has driven it three times, it now won't even switch on. So far, the company refuse to do anything about it and have told me they only expect the battery to last one month anyway, which is pathetic as the toy is useless without a working battery. In essence, they are charging over £100 for a product they expect to stop working in a month. Do not buy anything from them!