Please do not sign in these people are truly scam.
I joined kids pass try £1 for a month scheme but cancelled it within the month as it was not useful for me and my child. There was not much offers in my area.
I got the confirmation email as well (I have a copy of that email too). But recently, was going through my bank statements and noticed they are still charging me £2.99 a month. When contacted the team (by the way it is really hard to get hold of them, if you try to ring them in the number given. You will be directed to either email or use Facebook messenger which is not very helpful) they told me it was not cancelled.
If it was not cancelled then what was that confirmation email was about? By the way I used different email ID for promotional option (if you go to their site you will know, you get that option to put just a email ID and they will start sending you all the offers) after I liked the offers, I joined them with my official email ID and set up a payment of £1 for a month which I cancelled within a month.
When I emailed them asking about the charges, was told it wasn't cancelled and advised to cancel and also was given the link to follow for the cancellation,which I did again.
But asked the same question, if the subscription was not cancelled then why send the confirmation email to make us assured that no further payments will be taken?
But this time I was told that the payment was made from my other email ID that I mentioned at the beginning. And it is not cancelled. Like wow!!! You are telling me that the payment was made by the a/c which was not even set up. And I have to cancel otherwise they will continue charging me.
How can I cancel the a/c that not even set up for.
Forget about the refund I am struggling to cancel my ghost subscription a/c.
For me it's lesson, I got trust issues now for even genuine sites.
Be very careful where and who you are signing in for. I am feeling trapped right now.
2 years ago
Kids Pass has a
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average rating
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