Pig ignorant staff and a woeful company that is as equally as bad, not just on today's date date, from day one, commencing 08-09-2022, ignore information given to them and fill out forms with what they want to put on the forms, cannot be bothered to reply because it does not suit them to receive the replies that have been sent so they keep sending out the same questions as before! Obviously staff that have no idea what they actually supposed to be doing, unless of course it is the company policy to have staff who are totally incompetent and set out to submit false and incorrect data! If it was not due to the fact insurance company use them, the proverbial barge pole would not go anywhere near them, let alone touch them!