Nothing went right !! They are RUDE , They Lie , They Delay , They don’t answer e mails or phone calls The advisors only pass on messages to managers to call back Classic stalling techniques.. never known a more corrupt incompetent company in my life My husband is in the police and if anyone causes damage to your vehicle they arrest them and test their chosen garage has damaged my car costing thousands but they plead ignorance Your right Kindertons you are extremely ignorant . Do not deal with Raheem .. He’s the bad cop sent into the case to be as rude and as can be and to close the case .. we are now seeking legal advice as after 5 months and huge amount of damage done to our car they still haven’t progressed any resolution or admitted liability .. this company is criminal and needs shut down Next step .. lawyers then the national newspapers