Worst incompetent deceitful company I’ve had the unpleasure of loosing my sanity too !! Back tracking on their own e mails and decisions .. trying to get out of paying damage to my car their garage caused which was utterly negligent to the extreme !! Financial ombudsman on the case and believe me they will pay ! Communication .. well they e mail that it was the fault of their repairer then they back track I mean damaging suspension driving 6 miles on flat ? What’s to argue with a fully qualified BMW engineer ?? AVOID AT ALL COSTS .. as it will cost you Raheem is the worst and seems to take pleasure it all that he does .. you are not getting away with this !