This is my second purchase from Kingdom and whilst I couldn't be more happy with my first this item has not been as good. This item was "New, graded" and damage was stated as being on the side of the machine, however the damage is actually around the door mechanism and door, which does show when the machine is open, the hinges & sliding door mechanism creak when opening making it souns cheap and nasty, Coupled with the fact that this Zanussi dishwasher does not clean anything placed in it, this has been a terrible purchase. One month in, I've checked blockages, filters, salt and rinse aid and their settings, it's not over packed and dishes are not touching and this morning, yet again my dishes and cups have come out dirty. I also rinse everything before it goes in. I am pretty sure what response to expect if I raise this with customer service so I am almost certainly stuck with an expensive dud machine.