I purchased an A graded AEG 5 ring hob at which I thought was a very good price and it was delivered on time by the courier, A graded implies it has no scratches, dents or other visible defects, when the gas fitter came to install the hob he removed it from the packaging and found the product damaged with a bent corner at the rear of the hob , fortunately the fitter used a pair or pliers to straighten the damage the best he could , I had no choice but to have him repair the item as I would of had to pay for his time anyway , very disappointed in the promise of an A graded piece of equipment when it wasn’t