I recently purchased a Zanussi washer/dryer from this company. I am absolutely delighted with the service from this company. I had difficulty with the online ordering. I can't remember the name of the person who helped me, but he was amazing. If it wasn't for him I'm sure I wouldn't have this particular model. I had looked everywhere for it and not one of the high street stores had it. It arrived exactly when they said and the guy was really pleasant and very helpful. I will always recommend this company and will look out for other products on their website. A big thank you very much. It was a pleasant experience throughout.