I have made two separate purchases from Kingdom and am extremely pleased. Both were graded machines (I.e. with cosmetic defects such as scratches, dent etc). In both cases they were scrupulous in listing even the slightest issue, so you know exactly what you are buying. (Make sure that you look at all the photos, not just the stock photo which shows when a listing opens.). The staff are friendly and helpful, as is the delivery driver, and I was given as much time as I needed to inspect the goods before signing for them. In my case the defects are not visible once the units are fitted, so they are effectively new and perfect for a fraction of the normal retail price. Thoroughly recommended. PS - no one in the company asked me to write this, which is a pleasure after having my arm twisted by some tradesmen.