I ordered a vinyl and while it arrived seemingly unscathed and placed in a typical record mailer but not best kind of thicker record mailer... it arrived with split edges on the sleeve and inner sleeve on multiple sides... suggesting it wasn't handled very well but as I stated the package seemed fine on the outside so it makes you wonder if it were shipped that way from the beginning or mishandled by underpaid worker... yet I have to wonder if a better record mailer would have prevented this and rather than say anything or complain and be petty i took a chance and bought a second one hoping it would come in immaculate condition.. which surprisingly it did.... but because of their no refunds or exchanges on cosmetically damaged vinyl albums I just looked at it as an opportunity to have one mint and one to abuse... but yeah I'm not really happy having to deal with kings road to buy albums from one of my favorite record labels... I think they could upgrade their vinyl packaging... but as an avid online shopper I understand why they have that policy... and I wouldn't have said anything at all including this review... except I was sent an email to give feed back so here it is...