I made a relatively large purchase at the end of September, $233 worth of merch from Descendents. There was a notification on the website that due to a warehouse move it may take 4-6 weeks to get my shipment. Come mid-November I still hadn’t received anything. I reached out to customer service, who was very kind and helpful, and they offered to have a partial order shipped to me, which I accepted. Now, when I go to my account, the entire order is missing. I can only see items I ordered from 2013 and 2015. I’d really like to get the rest of the items from my order. One was a Christmas gift, which I believe I purchased in plenty of time to have by then, but it still hasn’t arrived. Unfortunately this hasn’t been a great experience. I understand a large move can be difficult, but I’ve also been more than patient.