I've said it before, but Kings Road Merch will never see another penny from me. Not through their website, anyway. I hesitantly gave them another chance because I didn't know that I could (pre)order the Tribulation DVD from Century Media, and half-suspected that maybe most of the problems with preorders were exclusive to WolfWear. Big mistake! I ended up waiting weeks AFTER it was released to receive my copy, tried to email them to cancel my order and received no response. It ultimately took me contacting them on Facebook for them to ship my order, and each exchange took place hours apart from the last. Once it finally shipped, the delivery ended up being delayed twice. While that wasn't directly their fault, it probably wouldn't have happened if they just shipped it when it was SUPPOSED to be shipped. Tribulation and Watain are two of my favorite bands, but they really need to get a better distributor. One that doesn't send merch of downsized and piss-poor quality that's totally different from what's advertised. That doesn't send you the wrong shirt purely out of spite for criticizing your previous incompetence (assuming they even read my criticism to begin with). That actually takes the time to respond to emails and phone calls and doesn't take hours to respond to you on Facebook (the fact they actually did respond at all for once is the reason why I gave two stars, but only because 1 1/2 stars isn't an option). Really a shame. They actually did pretty good when I first ordered from them when they first bought out WolfWear, even gave me a discount coupon to make up for a mistake in my order. In short, I've been way more forgiving of KRM than they deserve. Never again.