I emailed Kitesurf Nam and communicated with Christina who was really helpful. I booked a van from HCMC airport to Mui Ne. Unfortunately our flight from the UK was late and so we missed our connection onto HCMC. I emailed Christina and told her about our problem. She was fantastic and said it would be no problem to reschedule our collection the next night (no charges were incurred!). On arrival to HCMC the driver was there with a sign waiting for us. He collected our bags and off we went. We stopped half way for a refreshment break which was most welcome. The driver did not speak English but to be honest that made no difference to us, we were so tired. There were tolls to pay but the driver sorted this out, we did not part with any additional money. The trip down was about 4:30hrs. We were collected from our hotel resort and driven back to HCMC with no problems, the driver spoke a little English, but again we were not concerned as we had each other to talk to. We stopped at services for a break, again this was welcomed. We arrived in plenty of time at HCMC for our flight home. The driver helped us with our baggage and saw us inside the terminal. I CAN HONESTLY SAY I FULLY RECOMMEND THIS SERVICE. Christina always seemed to be at the end of an email, the drivers were on time, the vans were modern with good comfy seats, the aircon was fully working and the price for a return trip was excellent for a family of 4 plus loads of bags/suitcases. I wish Christina and her team the best in their business endeavours!