The cancellation and return policy is completely backwards and the opposite of customer-first. On most sites I've used, cancellations, especially before the item is sent, are the norm. You sacrifice a product for customer loyalty. At knotty, they have someone hand knit your tie apparently with how long it takes, then when you want to cancel or return they say, no, sorry, and worst of all they use the environment as an excuse.
2 years ago
Knotty Tie Co. has a
4.7
average rating
from
2,273
reviews
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