My brother and I are both 6'8" so finding ties that are long enough AND matched our wedding was challenging. I ordered some custom ties from Knotty and after they were delivered I realized I had screwed up with the colors. Daniela from Knotty customer service helped me out immediately, got the replacements to me just days after I ordered, in time for the wedding. They look and feel amazing and I'm forever in love with them for it. I had concerns ordering a tie online because I couldn't feel them, was worried they would feel cheap or not be long enough. But they feel great and looked amazing - like a silk tie, soft and smooth.