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Willow B
Ordering was breeze. Getting the product, not so much. It took longer than expected. Got the order when I was out of town and the product sat in a box for about 5 days. When I reached out for assistance I got a string of emails that I don’t believe were meant for me but basically saying if she doesn’t ask for her money back then don’t say anything. They never addressed whether the product was safe to consume which was what I was asking. Long story short I expected better customer service and attention to customer concerns than what I got, especially for how expensive the product is.
2 years ago
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Koia has a 4.5 average rating from 397 reviews

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