The Koko Black chocolates were wonderful - the presentation superb and the taste amazing. I was however disappointed with the delivery. I paid for express delivery to the ICU of a large teaching hospital in a capital city. However the delivery service was initially unable to find the address - they could not find the HUGE teaching hospital at the address I provided? On the second attempt some days later (voiding the whole point of paying for express) they called to ask if the person could pop down from ICU to meet them to pick up the chocolates - I explained that the person was unable to do that as they were very sick in the ICU. So whilst the product itself was AMAZING - the delivery was so poor that I don't know if I will order again.