#Beware# I have bought many times from them but I’ve never had to use customer services until recently due to my order going to the wrong address...this happened mid September and I am still awaiting a refund for the items I didn’t receive & when I email them they just ignore you and if I ring they fob you off with lies...I am now going to have to contact my credit card company to get my money back..the first time I’ve ever had to do that with a refund in my life.....I’m absolutely disgusted by them and in my eyes they are just thieves as they have my items..they were picked up from wrong address and returned to them by UPS so they have the items and my money which granted is only £50 but how many other people are they doing this too...I think I will contact action fraud once I’ve spoken to my credit card company...please please buy elsewhere if you need western items there is a great Facebook group you can purchase from and as for English items we have loads of British companies that we can buy from that are trustworthy...I hope this review stops anyone else go through the same experience 🤞