- Started store on 9th June 2023 - 4 “store managers”, $10,000+ in the red which includes initial investment - “Store managers” debrief - Jose: first “store manager” from June to mid-Aug. Didn’t do anything during his term and without notification left my store. I was in the red $800 (apart from my initial investment+zendrop+tiktok+Shopify cost) - Next comes Kate. She came “highly recommended” but didn’t live up to the hype. Managed my store from mid-Aug to Jan 2024. I was in the red another $6k. This was the time I was forced to pay a threshold to cover “staff salaries”. I have covered that in detail further down in the post. - Come Feb and Kate disappears with no communication and in comes Adriel. I will say he tried to make amends and set up calls with me to go over strategy but none of it really worked cause guess what..Krest Media really doesn’t have a strategy. It sure seems like they are only interested in taking money from you and have no accountability when it comes to making you money. At this point I am at a loss of a total of $10k including my initial investment which is when I decided to call it quits. They didn't even have the decency to respond to me and help me deactivate my store. At this point, Adriel just leaves my slack group chat and Cindy (who happens to be the absolute worst of the lot and claims to be the manager) doesn’t respond to any messages from me. I will probably run out of adjectives to describe an absolutely awful experience with Krest Media. Their definition of store management is a joke and they need to seriously shut shop instead of fooling other genuine investors like me. Worst part, when you try to collect the initial investment that is rightfully yours given they weren’t able to make a profit of $4997+ in 12 months, they conveniently ignore your messages. However when it comes to any payment due from you, they will chase you to no end. Let’s talk about the “store managers” now. The reason I have put the title in quotes is because their job is a joke. They don’t really have a strategy and their cookie cutter responses to anything you say is frustrating and fake. They really don’t care about your store - all they care about is getting you to reach the 3 month mark so they can start making free money through what they call “minimum threshold”. Apparently this is to cover their “staff” salaries for the month..meaning they don’t really have any incentive to make your store profitable. Next, I’d like to demystify some terms they use. Ad spend: the client, which is me, has to cover all ad costs. This means they expect you to shell out around $600+ per month in ad spend..and guess what..if you didn’t make any sales it’s because they need more money for ad spend to identify the right customers..what a joke!!!! I am going to pursue the legal route as I have enough evidence with respect to graphs and charts showing my losses over time including reports directly from my Shopify account. My parting words are - please engage with them at your own cost. This is my experience and while I understand others might have different opinions, I have seen many reviews like mine off late and I would like to warn other naive investors like me.