Okay, this is going to be my honest review of this service. I reached out to them on the 2nd of January and placed a consultation call with someone called Susan, who walked me through the process of getting verified and we discussed all that was needed of me and how long it takes. honestly, that was very reassuring to me seeing that they have actual customer support with phone chat. this company has a history with Instagram automation before, I wasn't really that concerned, and seeing as to how I was recommended by a business panther of mine, easied my heart a bit. I made my payment and I was told the date I was to receive my verification badge but 2 weeks passed from the set date and my profile was still not verified I got worried and reached out again and this time I got a different agency name, Kevin. He told me that the order was placed on hold due to an influx of new orders and the processing time had increased from that time they told me which was very frustrating seeing as I had a huge launch party planned on that date with some friends of mine. Kevin told me he will try to fast track my order and now I got my verification badge. The only reason am giving them a 3-star rating was because of the lengthy time it took and I was not notified of this but everything else went smoothly.