The Uxbridge Kwik-Fit branch stole my original ford battery and replaced it with an old one. I got into my car after paying for the £600 car service and the car wouldn't start. I lifted the car bonnet up and they had stolen my original ford battery and replaced it with an old one. When I confronted the staff and the manager they were very rude and I felt very intimidated. I talked to the mechanic who fitted this old battery and he told me that his manager told him to do it. They wouldn't give my ford battery back; I was a student nurse at the time and was very shy and timid as I was only 18. I tried to complain to Kwik-Fit customer service and they didn't care and kept putting me in touch with the manager who stole my battery. These guys are thief's, I should have called the police. Avoid this branch at all cost as they will steal the original parts of your car and replace them with old ones. Very dishonest people who work at this place.