Kwik Fit Melton Mowbray carried out my major service and MOT last year. Hideously expensive and a long list of recommendations for work they wanted to carry out. Subsequently I was forced off the road by an HGV and caused damage to a wheel. Kwik Fit Melton said I would have to buy a new wheel and quoted nearly £500. I asked them if this really was the only option and met a stone wall of silence. So I made some enquiries and found a small, independent garage in Melton which was able to repair the wheel for £85! I received my Kwik Fit MOT reminder recently and instead went to a local garage who gave me a courtesy car, a major service and MOT and fitted two new tyres, advising me that though there were a couple of advisories I would not need further work till this time next year...and all for well under £500. Honest, helpful and well priced for what was done. I will avoid Kwik Fit in future...the Melton staff were not particularly friendly, don't always answer the phone and certainly want to rack up the bill as high as possible...perhaps they should remember that some women customers do actually understand how the internal combustion engine works, know roughly what needs doing and know absolutely when they are being taken for a financial ride! This centre needs a visit from managers and maybe some inhouse training. Post Covid, people are shopping around and Kwik Fit may well lose a significant number of customers. Shake your ideas up, Kwik Fit!