Login
Start Free Trial Are you a business?? Click Here
Richard Tasker
Kwik Fit Southsea. Had my daughters car booked in for a 3pm MoT today and went for a walk for an hour. We received a call on our landline which we didn’t pick up as clearly we were out walking. Got back to the centre to be told that the car had failed due to an engine management light being on. We have had the car a year and it has only done 39k miles and never had an issue with it at all. I asked what we could do and was told that they could put it on their diagnostic for a cost of £35. I said ok as clearly we needed to get the MoT done. Whilst waiting my daughter said are you sure it’s not the LIM Light which is the speed limiter? We are told no it was the EML engine management light. We asked him to show us so we walked to the car and he put the ignition on and my daughter switched off the LIM button and funny old thing the light went out. The guy then said on a BMW the light is an engine warning? This car is a Mazda 2 so what relevance that had? The MoT tester came over and looked into the car and the guy showed him exactly what we had told him and he proceeded to show him the button ‘labelled LIM on the steering wheel’. The tester acknowledged to his colleague that he had made a mistake, but hadn’t realised I was by now standing by them. We were told that we had to now wait for the tester to finish off another MOT. We duly waited for 45 minutes, after which the tester came out of the office and handed us a ‘pass’ certificate. I did ask that if over the phone we had said to go ahead with the diagnostic they would have probably said that they reset the fault code. There obviously wasn’t a fault at all although this now does show on the .gov.uk website that the vehicle had an MIL fault. So hence very happy that we first had to wait around for 45 minutes unnecessarily and also that the tester clearly didn’t know what LIM light means on a Mazda.
3 years ago
Read Kwik-Fit Reviews
Kwik-Fit has a 3.0 average rating from 645 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial