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Anonymous
Booked my car in for a brake check and was informed that I needed pads and discs all round, this was despite only having had the front pads and discs done by Kwikfit just 6000 miles ago. I was told that I was entitled to free front pads as part of their free pads for as long as I own the car deal… Quote for the work was £384 (remember, free front pads). Booked in the work to be done the same day they were performing my MOT and left. Decided to call another garage for a quote which came back at £345, cheaper than Kwikfit even without the free front pads. Cancelled the booking with KF and booked the independent garage instead. Took my car there yesterday, dropped it off and went into town to kill an hour. Went back only for the mechanic to tell me my rear pads and discs are absolutely fine and my front discs are fine too. The front pads have some life left in them but he recommended they are replaced soon and that they seemed inferior compared to the rear (original) pair. I should point out that my car has only done a total of 24k miles, I’m not a boy racer, don’t drive hard and most of my miles are from dual carriageways! I am disappointed and disgusted with KF for this, for trying to rip me off. I have been a customer for a long time and have had brakes/tyres/services/MOTs done there with my previous vehicle as well as my current car. I have now cancelled my MOT, I would rather pay another company/garage £15 more for that than spend another penny with these rip off merchants ever again!!!
3 years ago
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Kwik-Fit has a 3.0 average rating from 645 reviews

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