Had 2 new tyres fitted to my car over Christmas, booked online, arrived no problem. I Was told that the car also required 4 wheel alignment which I agreed to. Upon completion and leaving the garage, the wheel alignment was out by an absolute mile so much that I had to physically steer the car to the right to keep the car away from running into the kerbs. They also scratched the paint off both wheels they fitted the new tyres to with and even the wheel balancing at motorway speeds is horrific its like holding onto a hammer drill, I'm sure they've just guessed the balance weights and done the alignment by eye at best. The only thing they did right was fit the tyres I asked for, everything else was utterly rubbish.
Complained to head office, after about 3 weeks I got an email with the area managers number on, who asked what I wanted to resolve the situation and asked for pictures. That's the last I've heard for about 3 or 4 weeks, they're literally not interested at all. I will never ever use them again.
DON'T WASTE YOUR TIME OR MONEY WITH THIS BUNCH OF CLOWNS!!!!! GO ELSEWHERE
2 years ago
Kwik-Fit has a
3.0
average rating
from
645
reviews
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