Had mot done in Jan, wasnt really happy that when i gave the bloke my keys he immediately unscrewed my pill pot i have on them with my allergy tablets in it while trying to hide what he was doing. Mot was done they told me it had the wrong bulbs in the car and as i had only just bought it 2nd hand yea they might have been but the others were in the boot. I was told the bulb bracket was broken and that i would have to come back maybe tomorrow maybe next week. They gave me my house keys back, they kept the car key. I had to walk home. I didnt notice they had changed the kingrings around and had taken my pill pot with my car key until i needed the tablets, my partner even noticed that normally they are on the house key not the car key. The next day i get a call the car is done and they arent going to charge for the bulb situation which i thought was weird… Anyway i walked back to collect my car (takes about an hour) when i arrived the car was still in the air on the MOT lift they said sorry we have a power cut, after i stood outside for nearly another hour waiting to see if the power was coming back on they asked if id like to go inside and sit down. I was there till gone lunch time and had someone pick me up in the end. I went back the next day to collect. Still no charge. But not really an apology, it was their fault i walked all the way there and when the car wasnt even on the ground. I would think the MOT is complete when the car is checked and off the ramp. A few months later i had the car serviced as they couldnt fit it in with mot i had already booked it separate with them, on mot was told needed new front breaks so had those done to. While car is in for service i get a call actually you need new rear breaks as well, i told them just get them done i dont want to be left with any advisories. That all went fine. 5 weeks after the full service and all new breaks the front drivers spring broke, it went into the tyre. I had someone recommended to me to fix it, they cane to the house told me they broke because the spring is really rusty and so was the mount. He showed me all this when he took them off. He put new mounts and springs on. He didnt say that the breaks looked new and that whom ever done those should have told you that the springs wernt in good condition and to complain. So i booked my car back in with kwik fit for the new tyre and asked asked how the spring managed to be missed when i had the service and breaks done the bloke i first spoke to said i was here when you had that done and i remember it was an advisory. I told him no i told the bloke i wanted no advisories left on the car anything that needs doing, do it. He said i can bring up the call for you they are all recorded i said yes, he then said actually the guy is here who did the service i will go get him. So he comes over and says the springs were fine nothing wrong with them that i could see. So how did they get so rusty and break in 5/6 weeks? He said it was down to discretion and he thought they were fine! Me:They CANT have been fine! They were rusty and broke. Him: well they can break at any time. Me: it takes longer than 5 weeks to get that rusty and break and i can tell you they are that rusty because they are in my front room! I then said did you manage to balance my tyre (as id already paid but i normally get that money back) Yes we have. How as the last time I was here i getting new tyres i was told ypu couldnt balance them and gave me the money back… He told me that when he started working there he bought a tool with him so that he could balance them. I asked him how long he had been there, he looked at computer (had my details on it) 2 months. Yea rite you can just see that on the screen. They do half a job! Stay away from them!