I'm not one to usually post a review but I'm disgusted by the lack of customer service at kwik fit, avoid at all cost!! Booked a mobile tyre fitter and paid up front. Fitter was a no show, there was no contact to advise they weren't coming after we waited all day (8.30am to 8.30pm time frame). We were unable to contact due to out of hours, spent a long time on hold this morning trying to get a refund but we were unable to get through to an agent. I finally got a call around midday saying they would move things around to get us in at 2pm, like they were doing us a favour. By then it was too late and we had found a great company who assisted us. As we here on holiday from Australia this has delayed our travel plans and caused major stress. Please don't waste your time and energy with this company!!