I usually go to the Stockton on tees garage and normally receive great service. This time I booked in to have a slow puncture looked at. I arrived 10 am and car taken straight away. After an hour they found the cause of the problem. No complaints here as an earlier independent garage totally missed it. After trying to do a repair I was told I would need a new tyre. Okay and I was still happy but when the click reached two hours I looked outside to see four staff trying to bump start my car. I only took it in for a puncture. When I approached staff they refused to speak and I guessed the ignition had been left on for my 2+ hour wait. A long time for a puncture repair and a drained battery. I’ll still use Kwikfit sometimes but I’ll go to another branch.