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Anonymous
Visited Scarborough branch with a slow puncture, after the technician inspected my tyres I was told that I needed 2 new tyres plus a tyre repair, the guy then went on to tell me the tyres had severe cracking on the tyre wall ,and he was amazed I had made it to the garage. My car had a fairly recent mot and I had checked the tyre treads ( minimum 4 mm ) so I was surprised by this, I asked him to just do the puncture repair and I would sort the 2 rear tyres later, he wasn’t happy with this and said he would have to report this to his head office. I definitely felt under pressure to get the new tyres but decided to get a second opinion as I couldn’t see the cracks he was pointing out. A few days later I went to my local National tyre services and ( after explaining what had happened ) their technician said that there was some scuffs and marks on the sidewalls but this was normal for a used tyre and was perfectly safe to use. I can only conclude that Kwik fit where trying to generate more income at my expense .
1 year ago
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Kwik-Fit has a 3.0 average rating from 644 reviews

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