I have only given 1 star as can't give a minus ! Car booked in for service and MOT for 10 weeks - paid upfront. Arrived at the centre to be told "we don't do an MOT on a MONDAY". I could go into all the ins and outs of the conversation that followed but I wont bore you all. Suffice to say, they lied about trying to contact me, their customer complaints email seems to disappear into the great beyond and their refund policy is a very unfunny joke - took my cash 10 weeks before my appointment but apparently I have to wait a minimum of 10 days to get a refund !! CLOWNS - BUT KILLER ONES !!