I would like to mention about my visit to KwikFit at Richfield Avenue in Reading today, where nothing seems to have gone well. Hope the below details will help you to assess if there is anything wrong as a whole with that centre. First and foremost thing - didn't see anyone who looked like they are experienced. After the car went on ramp, they informed that rear tyres are best if replaced along with front tyres as the rear ones are only left with 3mm tread on them. I have informed them, I'll have to come back for that with a different appointment. I firmly believe it didn't go well with them and things started going bad from there on. The following things which I have requested on the order placed were not even verified and fedback. if they are not going to be verified, why to have that line-item? may be for promotional purposes!! Battery health check Visual breake check Wheel alignment check Express tyre fitment line item is a joke by itself. Took almost 1.5hrs to just change tyres without doing any of the aforementioned checks. Once the car is I handed over to me, had to go back to have the air in tyres re-done on rear passesnger side tyre. No clue why they had to mess with rear passenger tyre when the work requested is to replace front two tyres - isn't it a classic malpractice? When I went back to get the air re-done, they are deliberately taking forever attending to it and focusing on clerical work which is literally nothing to be done. As a whole I spent around 2hrs just to get 2 tyres changed - from 15:35hrs to 17:40hrs. What a shame, haven't come across this kind of 'express tyre fitment' in the last 20+ years. I have requested that I dispose the tyres myself in Reading recycling centre, but they informed that tyre disposal money that was charged won't be refunded!!! Why? It is not required by law that I dispose the tyres through you and when you aren't disposing the tryes for me, you have no right to charge me, do you? Very unhappy with the experience today at KwikFit