Took my car in for an interim service and MOT yesterday. Dropped the car off 8:20 for its 8:30am appointment. Was told would be done by 1pm. 2pm I phone them to ask if my car is ready,they said it would be ready at 4:30pm. I asked why it would be so long as they had had my car since 8:30am. Was then told that they had run out of oil,I said that it has been booked in for a week so they had plenty of time to ensure they had the correct parts in,was then told that they didn’t have the correct filter so had to order it in (then in my log book the filter hasn’t been marked as changed) then get a phone call at 3:30pm to say my car is ready. Go and collect my car and there is a massive 4 inch scratch on my passangers door above the handle. I asked what had happened,the guy who was in charge that day an L Skeet and the guy who signed my paperwork Bryn came out and said that it was already there and had marked it on the MOT card and they just walked off. Why would you mark a scratch. Proof of this was not able to be given and have written a formal complaint. Avoid this place at all costs!!!!!!!