I ordered a shed , told 1 to 4 weeks delivery , heard nothing eventually got through & told some parts not ready (twice this happened) asked for a refund after waiting 8 weeks told me it would take up to 2 weeks for money to be credited back to my account , why?. 2 weeks but no credit , wish i read the reviews before i ordered , please do not order anything , beware they trade under different names. Managed to get through , asked why my refund had not happened , Hannah who put it through put the amount to be refunded as £00.00 when it should have been £929.70 asked to speak to Hannah , surprise surprise she left a week ago & they are going to put my request through to management again & i've got to wait 2 weeks again , if it doesn't happen this time i'm contacting my credit card company to deal with it!