I ordered the Picton summer house and the quality is so bad I have asked for a full refund. Within 2 weeks the floor started cracking when walked on, the ceiling developed a large crack that lets water in and the windows don't fit and leave a 2cm gap. I have complained and asked for a refund which they will not entertain. I have now raised it with PayPal to be refunded via then under section 75. The building is poorly made, parts don't line up (some factory fitted parts just fall off) the windows are flimsy cheap plastic and wobble when it is windy. There is no security anyone wanting to steal from it could just push the flimsy plastic windows out. It leaks when it rains. There customer service is appalling they just send a generic email saying wood expands and contracts and to use silicone. In other words....do one!!! If they offered me this item now for half price I would not buy it it is not worth £400 let alone £865 Beware what seems like fake good reviews on here and look into some of the bad ones who all seem to have the same story. No doubt they will say they can't find my order to throw doubt on if this is a real review. Well it is #BS123465 ordered via Billy oh (same company). They also do not like negative feedback on their social media sites and quickly van anyone who is not telling them how great their product is! Dont buy from this company unless you want a flimsy poor quality leaking building for an expensive price. Although bonfire night is not too far away and that is about all their buildings are good for!!! If I could give 0 stars that would be to much!!!