The worst quality and service ever. I bought my boots at the end of December, wore my shoes in the mall for 10-15 minutes (so it's impossible to recognize that it was wore) and both my feet start blooding. My tights and socks have blood as well, just after 15 minutes! And I cannot wear any shoes and go outside for 3 days. It was too painful!. I have all pictures and videos with proofs. I took this shoes to the store of purchase and they said and say said that it will be refunded for 100% and gave me email address. I tried to reach L'intervalle 3 times by email and Instagram. And they NEVER answer. NEVER BACK TO L'intervalle . They don't care abot quality and consumers. WORST SHOES EVER!!!