International Orders are mishandled. This is not the first time a shipment has been sent to Dubai to us. The shipment is weighing hardly 2 kg, mentioned commercial and has been charged with customs duty which we have never been on international orders. My concern is why isnt this mentioned upon booking the order. Its a hefty AED 181 of amount and a complete rip off for customers as a hidden charge never mentioned. These charges are always paid by the seller on all major platforms selling internationally if the shipment in paid in advance. We have paid administrative charges for couriers before but it is hardly 15 dhms upon receiving the shipment. We have paid for shipment with our purchase and this was never mentioned by LAAM. Disappointing service in terms of hidden charges and now I am running after DHL to deliver it today as we have started our Eid holidays. This should not be a last minute chaos when the order was placed on 4th of March 2023. Please get your administrative issues solved. You are not at all closer to any international handling despite being a big platform. The receipt was wrongly made, order was corrected after multiple phone international calls, customs/duty not sorted by LAAM. Horrible experience!