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Sarah
I ordered two suits from Laam on 22nd May, as I had to attend a wedding on 10th June.. I paid for the suits in advanced. I made sure to order weeks in advance so I can get my clothes stitched on time.. On the same day I ordered my clothes I wrote an email to laam team to please make sure that I receive the correct articles, as I have had a terrible experience with Laam in the past. So just wanted to give them a heads up to deliver correct articles. Upon my email they replied to me that my order will be dispatched on 25th May , ( completing ignoring my concern to deliver the CORRECT ARTICLES ) Yes I might be paranoid but I just wanted to make sure that I get the correct articles. 25th May came and went, and my order never showed up. So I emailed Laam again asking about my order. They said that delivery was attempted and no one answered. Which is completely not true, as my father is always home and he always received all the order. Also the rider usually calls before attempting delivery. This never happened. I requested Laam to please please deliver my order before 10th June, as I have a wedding to attend. They assured me that they have sent the delivery request and I will receive the order soon. BUT I NEVER RECEIVED MY ORDER. I had to wear my sister’s clothes who is way smaller than me. I was very embarrassed during the wedding , and couldn’t enjoy at all. Thanks to Laam.. There is no doubt we can find nice clothes on Laam but the service is just very terrible..
1 year ago
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laam.pk has a 4.3 average rating from 631 reviews

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