I have recently placed 5 orders with around 20 outfits with Laam. my experience has been absolutely amazing. My msgs and queries have been dealt with very promptly in a polite and professional manner Laam team have kept me updated about my orders from purchase to shipping. I was a bit worried after reading some bad reviews especially as I also live in the UK but I can honestly say Laam has a remarkable customer service they put so much effort in giving you the best online shopping experience. All my outfits that have been delivered on the scheduled time and are exactly as described all genuine articles every outfit is absolutely beautiful. Laam is definitely my go to online shop now. Thankyou so much to all the laam team :)