Customer service is fantastic and always get deposit offers, however I am convinced that the automated roulette tracks your stakes and the RTP lowers when you increase stakes. I always hit a losing streak the second I increase my stakes, every time without fail. Avg. less than 20% strike rate when my stakes increase on 49.5-65% coverage. edit: I requested a breakdown of my stakes and returns and received a lot of attention in my request which is appreciated. I didn't however get the information I asked for but ladbrokes are currently looking into compiling that information now I have agreed to pay the £10 fee for this work. I would however like the option to put restrictions on my account for certain areas of the site, such as loss limit/stake limit. I gave this suggestion before and again recently which I have been told has been passed on my the agent. I know rival sites offer these kind of controls and think it would be a benefit to have this on ladbrokes as well rather than a blanket block on all betting activities.