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Laurie Alderson
Jason from VIP was polite, efficient and demonstrated a great knowledge of the site and what my issue maybe. He kept me updated throughout the process and made it a pleasant experience using the Live Chat service. When he had exhausted every avenue within he remit he advised on the next action (emailing my correspondence for evidence) with clarity and waited until I had sent it to ensure i was happy and swiftly asked if there was anything else he could help me with. Because of this i feel happy to use the Live Chat service again and confident that the staff will go above and beyond to help me with any query. He is a fantastic customer service representative and an asset to the Ladbrokes site. A* customer service! Please thank him again for me!
7 years ago
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Ladbrokes has a 4.4 average rating from 2,107 reviews
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