On Thursday 6 September I ordered a 6m Tower and asked for Next Day Delivery to be postponed until Tuesday 10 September costing £849.98. At 4.04pm on Monday 9 September they lacked the common decency to call me by telephone and instead sent me this email message: I do sincerely apologise, your order has not left us today due to a lack of space on the collection vehicle. Your order will be prioritised on Tuesday for a Wednesday delivery. If you need anything else, please do not hesitate to get in touch. My Annual Leave ends on Friday and the weather forecast is heavy rain from the weekend. I am trapped being unable to transfer cleared funds in time to buy from another supplier or hire one. If default delivery is Next Day and I asked for postponed delivery prior to ordering AND at time of ordering AND after ordering why was my order not prioritised? Why was there no room on the collection vehicle?