Absolutely useless. Ordered a cuisinart ice cream machine for a bit of fun with my daughter whilst other one away, so went for next day delivery. Well it’s two days later and they still can’t tell me when it’ll be despatched. Bang goes my idea of doing something nice, especially as I’ve stayed in for a whole day waiting for it, as no one bothered to send an email to say it wouldn’t be arriving. Customer service yesterday said it would arrive today, again no despatch notice so I called at 9am. This time given lines about it being Evri’s fault. Sorry, but I don’t buy it because Lakeland usually send out an email if there’s an issue. For my wasted week (I could’ve had this delivered on Monday via Amazon, I’m being sent £20 of vouchers. I actually think it’s a total joke. It’ll be a very long time before I order anything more through Lakeland. Moral of the story - should’ve gone to Amazon or John Lewis. Far more reliable and at least they own their problems and rectify it immediately. Very disappointed as I’ve used Lakeland in our town loads (although that’s now gone). You’ve gone seriously downhill Lakeland.