Poor service Beginning to end! Ordered from LambdaTek via Amazon. After waiting 4 days, I queried why the product hadnt been despatched. I was told it was inadvertently overlooked/marked as despatched, and that it would be despatched right away. So, 4 days in to my order, and no product. They despatched the item via 48 hour courier (why not upgrade this to help?) so, 2 days later, the box arrives... Inside the box is; a charger, hdmi cable, manuals, but not actually the item I ordered. No Intel Compute stick. I get right on to customer services, who reply pretty much right away to ask for photos of the packaging etc, I try to help as best I can, we can weigh the parcels here and check that against their logs, but no opportunity was given, as they didnt reply to my photos, nor my offer to help out in any other way. 2 days later, no response, so once again, I jump onto email customer services who tell me it is being looked at. Over a week since ordering now, approaching 10/11 days, and no product, just an empty box. I open an A-to-Z claim on amazon, as I feel I am being mugged off at this point. Surprisingly, Lambda's super efficient team respond to the A-to-Z right away, and I have to send the box back (at my cost) to LambdaTek, so I can get my refund. Amazon close the case at this point, as the seller is seen to be responsive, and offering to refund if I return the goods. I send the goods via UKMail, tracked, supply them with the information necessary, was signed for by them... No reply. I then ask them, where is my money... To which I am greeted with the response that they dont know who I am (even though it says in amazon seller central who I am, and my order number, and previous message history) So - here I am chasing Amazon to chase Lambdatek (who incidentally have received a load of negative feedback on their amazon account also! oh dear...) And - I have no money, and I have no product... and i'm out of pocket for shipping. I would advise that you use the big boys, even for an extra few quid, because if anything ever goes wrong - and it will, you too could suffer like me. Their prices are reflective of the service/product received, in my case, Nothing at all.