Thank you Liamy. I am extremely extremely happy with the service I received. The lady was very helpful. Sent through photographs as It had a pen stolen and I had it for about 15 years and I was able to get the same pen and she went out of her way with emails and everything For me and when I received it was on time, I was astounded as it was very sentimental. My now older son gave it to me when he first started architecture thank you. Thank you again for your great service. I’m not the best person to write a report like this, but I just can’t thank you enough , keep it up Lamy.