We have tried other pellets in the past, but are much happier with Woodlets Wood Pellets for the following reasons: 1. Good quality pellets that burn efficiently with little ash. 2. The delivery service has accommodated our request for a vehicle smaller than an articulated lorry. 3. The young man who drives the truck, Alex, is very accurate in his driving, thoughtful about placing the pallet in the correct location and very polite and friendly. He calls to inform us when he will arrive. 4. The pellet bags are made of a strong plastic which doesn't tear when I lift it. 5. The pallet is covered in plastic, so the pellet bags don't get wet 6. The bags are 10 kg bags which are easier for me to lift.