All ok if they have the stock and it goes well. as soon as there is an issue it unravels, which is a pity because the people in Customer Service care about the company. 2 items purchased. One delivered great service, but the main item a mattress costing £1,200 went pear shaped and the company just forgot about communication apart form a stupid email with gleeful weazil wording. The MD Michael Murray is obviously doing something else as his processes are poor and is never there. The strapline above sums it all up: help future customers. They have lost myself as a future customer, but always read the reviews before you purchase.